How Product Managers Should Be Using Market Research

Thami Ndlovu
|
June 23, 2023

As product development teams race to keep up with the ever-evolving demands of customers and business objectives, successful product roadmaps cannot be created without the help of reliable market research. The ability to understand the needs of the target market, the competition, and the environment are essential for crafting an effective long-term roadmap for any product. Market research provides the insights needed to create a roadmap that meets customer needs and keeps the product competitive in the market. When utilized correctly, market research can help product development teams stay ahead of the curve and create product roadmaps that are both successful and sustainable.

How Product Managers Should Be Using Market Research

As product development teams race to keep up with the ever-evolving demands of customers and business objectives, successful product roadmaps cannot be created without the help of reliable market research. The ability to understand the needs of the target market, the competition, and the environment are essential for crafting an effective long-term roadmap for any product. Market research provides the insights needed to create a roadmap that meets customer needs and keeps the product competitive in the market. When utilized correctly, market research can help product development teams stay ahead of the curve and create product roadmaps that are both successful and sustainable.

What is Market Research?

Market research is the practice of gathering and interpreting data about customers, competitors, and the environment to gain insight into the market and its potential. It can involve a variety of activities such as surveys, interviews ,focus groups, and product testing. The primary goal of market research is to understand the wants, needs, and motivations of the target market. This data can then be used to develop strategies for marketing, product development, and other business activities.

Market research can be conducted in-house or outsourced to an external research firm. The research process can take anywhere from days to weeks or even months, depending on the scope of the project. It is important to ensure that the data gathered is accurate and relevant to the product or service.

Benefits of Market Research for Product Roadmaps

Market research is invaluable for product development teams looking to create a successful product roadmap. It provides deep insight into the current state of the market and what customers expect from the product. With this data, product teams can develop a roadmap that is well-aligned with the customer needs and market trends.

Market research can also help teams identify potential risks and opportunities. By understanding the competition and the environment, teams can develop strategies to stay ahead of the competition and capitalize on emerging trends. This can help ensure that the product roadmap is relevant and up-to-date.

Finally, market research can be used to estimate the potential success of the product roadmap. By understanding the customer needs and the competition, teams can estimate the potential reach and success of the product roadmap. This can help teams focus their efforts on strategies that are likely to be successful and avoid costly mistakes.

Types of Market Research

Market research can take many forms, depending on the scope of the project and the data needed. Some of the most common types of market research include:

Primary Market Research: This type of research involves gathering data directly from the target audience. This can include surveys, interviews, focus groups, and product testing. The goal of primary research is to gain a better understanding of the customer needs and preferences.

Secondary Market Research: This type of research involves gathering existing data from sources such as reports, journals, and websites. This data can provide valuable insights into the market and help teams identify potential opportunities and risks.

Qualitative Market Research: This type of research involves gathering data through interviews, focus groups, and other methods to gain a better understanding of the customer needs and preferences. This can help teams identify key trends and customer segments.

Quantitative Market Research: This type of research involves gathering quantitative data such as sales figures, demographics, and other numbers to gain a better understanding of the market. This data can be used to measure the success of the product roadmap and identify potential areas of improvement.

Conducting Market Research

When it comes to conducting market research, it is important to ensure that the research is comprehensive and accurate. Here are some tips for conducting market research:

Identify the Goals: Before beginning any market research project, it is important to identify the goals of the research. This will help ensure that the research is focused and relevant to the product roadmap.

Plan and Prepare: Once the goals are identified, it is important to plan and prepare for the research. This includes setting up the research team, gathering the necessary materials, and identifying potential sources of data.

Gather Data: Once the research plan is in place, it is time to gather the data. This can involve surveys, interviews, focus groups, and product testing. It is important to ensure that the data is accurate and relevant to the product roadmap.

Analyze the Data: Once the data has been gathered, it is important to analyze the data to gain insight into the customer needs, competition, and market trends. This can help teams identify potential opportunities and risks.

Analyzing Market Research

Once the data has been gathered, it is important to analyze the data to gain insight into the customer needs, competition, and market trends. Here are some tips for analyzing market research data:

Identify Trends: It is important to identify any trends in the data that may be relevant to the product roadmap. This can include customer needs, customer preferences, competition, and market trends.

Look for Patterns: It is important to look for any patterns in the data that may be relevant to the product roadmap. This can include customer behaviors, customer preferences, competitor strategies, and market trends.

Identify Opportunities and Risks: Once the trends and patterns have been identified, it is important to identify any potential opportunities and risks that may be relevant to the product roadmap. This can help teams develop strategies for staying ahead of the competition and capitalizing on emerging trends.

Market Research Tools

There are many tools available to help teams analyze and interpret market research data. These tools can help teams save time and effort by providing insights into the customer needs, competition, and market trends. Some of the most popular market research tools include:

SurveyMonkey: SurveyMonkey is a popular survey tool that allows teams to create, distribute, and analyze surveys. It can be used to gather data from customers and other stakeholders to gain insight into the customer needs and preferences.

Google Trends: Google Trends is a tool that allows teams to analyze search trends to gain insight into customer behaviors and preferences. It can be used to identify potential trends and opportunities for the product roadmap.

Tableau: Tableau is a data visualization tool that can be used to analyze market research data. It can help teams identify patterns and trends in the data and gain insight into the customer needs and preferences.

Creating a Product Roadmap with Market Research

Once the data has been gathered and analyzed, it is time to create a product roadmap. Market research can help teams identify customer needs, competitor strategies, and emerging trends that need to be taken into account when creating the product roadmap. Here are some tips for creating a product roadmap with market research:

Define Goals: It is important to define the goals of the product roadmap. This will help teams focus their efforts on strategies that are likely to be successful.

Identify Opportunities: Market research can help teams identify opportunities for the product roadmap. This can include customer needs, competitor strategies, and emerging trends.

Prioritize Features: Once the opportunities have been identified, it is important to prioritize the features for the product roadmap. This can help teams focus their efforts on the most important features.

Set Timelines: It is important to set timelines for the product roadmap. This will help teams stay on track and ensure that the roadmap is completed on time.

Best Practices for Using Market Research in Product Roadmaps

When it comes to using market research in product roadmaps, it is important to follow best practices to ensure that the research is comprehensive and accurate. Here are some best practices for using market research in product roadmaps:

Be Comprehensive: It is important to ensure that the market research is comprehensive and covers all relevant data points. This will help ensure that the research is accurate and relevant to the product roadmap.

Be Relevant: It is important to ensure that the data gathered is relevant to the product roadmap. This will help teams focus their efforts on strategies that are likely to be successful.

Be Accurate: It is important to ensure that the data gathered is accurate and up-to-date. This will help teams identify potential opportunities and risks.

Be Consistent: It is important to ensure that the research is consistent and that the data is updated regularly. This will help teams stay on top of market trends and customer needs.

Conclusion

Market research can be an invaluable tool for product development teams looking to create successful product roadmaps. It provides deep insight into the customer needs, competition, and market trends that can help teams identify potential opportunities and risks. When used correctly, market research can help teams stay ahead of the competition and create product roadmaps that are both successful and sustainable.

Written By
Thamsanqa “Thami” Ndlovu, Founder of Datadvise. Helping small businesses and corporations grow through market research.